Setup guide

You can use Hola on up to 10 devices at the same time!

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step-by-step setup guide

Setting up SmartTV router with Hola Premium DNS Proxy VPN


Easy method - Recommended!

  1. Install the HolaVPN configurator
  2. Login using your account details.
  3. Select a country to connect to.
  4. Access the configurator from the tray icon to connect/disconnect.
  5. For any issues with Hola Premium VPN, please contact us.



Manual method - optional, recommended only for geeks

  1. Please choose the country from which you'd like to appear to be browsing from (your IP will be from this country):
  2. Access details:
    {{vpn_server_address()}}
    {{vpn_info.login}}
    {{vpn_info.password}}
    {{vpn_info.psk}}
  3. Make sure you are disconnected from any previous VPN service before trying to connect to Hola Full VPN.
  4. Right Click the Network icon in the bottom right corner of the screen and go to Open Network and Sharing Center
  5. Click Set up a new connection or network
  6. Select Connect to a workplace and then hit Next
  7. Click Use my Internet Connection (VPN)
  8. For Internet address, enter the VPN server address: {{vpn_server_address()}}. For Destination name, enter a name that will later appear in the list of your VPN connections. We recommend Hola {{country.text}}, so that you can have several connections set up for different countries.
    Also, put a check mark for Don't connect now; just set it up so I can connect later. Click Next.
  9. Enter your VPN user name ({{vpn_info.login}}) and password ({{vpn_info.password}}). Put a check mark for Remember this password. Click Create.
  10. Click Close.
  11. Click the Network icon in the bottom right corner of the screen. Select the connection you\'ve just created and click Connect.
  12. Click Properties.
  13. Go to the Security tab.
  14. For Type of VPN, select Point to Point Tunneling Protocol (PPTP). Click OK.
  15. Click Connect.
  16. This message will confirm that your VPN connection is establishing.
  17. Click the Network icon in the bottom right corner of the screen. Newly created Hola VPN connection can be seen.
  18. Right Click the Network icon in the bottom right corner of the screen and go to Open Network and Sharing Center
  19. Click Set up a new connection or network
  20. Select Connect to a workplace and then hit Next
  21. Click Use my Internet Connection (VPN)
  22. For Internet address, enter the VPN server address: {{vpn_server_address()}}. For Destination name, enter a name that will later appear in the list of your VPN connections. We recommend Hola {{country.text}}, so that you can have several connections set up for different countries.
    Also, put a check mark for Don't connect now; just set it up so I can connect later. Click Next.
  23. Enter your VPN user name ({{vpn_info.login}}) and password ({{vpn_info.password}}). Put a check mark for Remember this password. Click Create.
  24. Click Close.
  25. Now click on the Network icon in the bottom right corner of the screen. Select the connection you\'ve just created and click on Connect.
  26. Click Properties.
  27. Go to the Security tab.
  28. For Type of VPN, select IKEv2. Click OK.
  29. Click Connect.
  30. This message will confirm that your VPN connection is establishing.
  31. Click the Network icon in the bottom right corner of the screen. Newly created Hola VPN connection can be seen.
  32. Right Click the Network icon in the bottom right corner of the screen and go to Open Network and Sharing Center
  33. Click Set up a new connection or network
  34. Select Connect to a workplace and then hit Next
  35. Click Use my Internet Connection (VPN)
  36. For Internet address, enter the VPN server address: {{vpn_server_address()}}. For Destination name, enter a name that will later appear in the list of your VPN connections. We recommend Hola {{country.text}}, so that you can have several connections set up for different countries. Click Create.
  37. In the Networks menu right click on the new connection and tap View connection properties
  38. Go to the Security tab.
  39. For Type of VPN, select Point to Point Tunneling Protocol (PPTP). Click OK.
  40. In the Networks menu, click Connect on the new VPN connection
  41. Enter your VPN user name ({{vpn_info.login}}) and password ({{vpn_info.password}}). Click OK.
  42. Wait until the VPN status becomes Connected. You can tap the VPN connection to disconnect.
  43. Right Click the Network icon in the bottom right corner of the screen and go to Open Network and Sharing Center
  44. Click Set up a new connection or network
  45. Select Connect to a workplace and then hit Next
  46. Click Use my Internet Connection (VPN)
  47. For Internet address, enter the VPN server address: {{vpn_server_address()}}. For Destination name, enter a name that will later appear in the list of your VPN connections. We recommend Hola {{country.text}}, so that you can have several connections set up for different countries. Click Create.
  48. In the Networks menu right click on the new connection and tap View connection properties
  49. Go to the Security tab.
  50. For Type of VPN, select IKEv2. Click on OK.
  51. In the Networks menu, click Connect on the new VPN connection
  52. Enter your VPN user name ({{vpn_info.login}}) and password ({{vpn_info.password}}). Click OK.
  53. Wait until the VPN status becomes Connected. You can tap the VPN connection to disconnect.
  54. Right Click the Network icon in the bottom right corner of the screen and go to Open Network and Internet settings
  55. Click on the VPN line
  56. Click on Add a VPN connection
  57. For VPN provider choose Windows (built-in)
  58. For Connection name, enter a name that will later appear in the list of your VPN connections. We recommend Hola , so that you can have several connections set up for different countries.
    For Server Name or address, enter the VPN server address: {{vpn_server_address()}}.
  59. For VPN type, select Point to Point Tunneling Protocol (PPTP).
  60. Enter your VPN user name ({{vpn_info.login}}) and password ({{vpn_info.password}}).
  61. Click Save and close the window
  62. In order to connect to Hola {{country.text}}, click the Network icon in the bottom right corner of the screen and select your desired VPN connection
  63. Right Click the Network icon in the bottom right corner of the screen and go to Open Network and Internet settings.
  64. Click on the VPN line.
  65. Click on Add a VPN connection.
  66. For VPN provider choose Windows (built-in).
  67. For Connection name, enter a name that will later appear in the list of your VPN connections. We recommend Hola , so that you can have several connections set up for different countries.
    For Server Name or address, enter the VPN server address: {{vpn_server_address()}}.
  68. For VPN type, select IKEv2.
  69. Enter your VPN user name ({{vpn_info.login}}) and password ({{vpn_info.password}}).
  70. Click Save and close the window.
  71. In order to connect to Hola {{country.text}}, click the Network icon in the bottom right corner of the screen and select your desired VPN connection.
  72. For any issues with Hola Premium VPN, please contact us.
  1. Make sure you open this page under Safari browser on your Mac.
  2. Note: Hola Premium VPN uses IKEv2 protocol, which offers the highest security and performance. Unfortunately you are using an old MacOS version ({{os_ver}}) which does not support IKEv2. MacOS supports IKEv2 starting from MacOS 10.11 ("El Capitan"). Please upgrade your MacOS in order to use Hola Premium VPN.
  3. Click here to install Hola VPN profile to the system
  4. Follow installation wizard to complete the setup
  5. Mac will prompt you to enter your Mac username and password to apply the changes
  6. Important: Go to System Preferences, Network:

    Highlight any VPN profile, and Check the "Show VPN status in menu bar" box.
  7. You are now ready to use Hola VPN. Just select the country by clicking on the VPN icon in the system tray
  8. Optional: Check your new IP address and country by clicking here. If everything is setup correctly, the site will report your location to be same as the country you selected.
  9. You are all set! Enjoy your Hola Premium VPN.



  10. If you want to remove Hola Premium profiles: Go to System Preferences, Network:

    Highlight the VPN profile(s) you want to remove and click the minus sign, then apply.
  11. For any issues with Hola Premium VPN, please contact us.
Supports apps: Netflix, Pandora, AMC. More coming soon.

Always ensure your Apple TV is using the most recent firmware available from the App Store.
  1. In your Apple TV's main screen, go to Settings.
  2. Select the Network menu and choose your connection.
  3. Choose Configure DNS, and then choose Manual.
  4. In the DNS field, enter Hola Premium DNS Proxy server IP from the following list and click Done.
    Select the closest server to your physical location.
  5. Restart your Apple TV and it will start using Hola Premium DNS Proxy.
In order to use Hola Premium VPN with Internet Explorer, please configure your Windows PC.

In order to use Hola Premium VPN with {{platform.title}}, please configure your Windows PC or Mac.

Download the Hola Premium VPN from Google Play
Download the Hola Premium VPN from the AppStore
Note: You must sign out of any streaming application that you use before starting to configure your TV. If you do not sign-out, your streaming apps might still remember their previous location.

Configuration menus might be slightly different than the steps below - but the general idea will be the same:
  1. Make sure you signed out from all your video streaming applications!
  2. Turn on your TV and press Settings on your remote control.
  3. From the Quick Settings screen, locate and click the Advanced button.
  4. Select Network.
  5. How is your TV connected to the network?
  6. Choose Wired Connection (Ethernet).
  7. Click Edit.
  8. Choose Wi-Fi Connection.
  9. Click Advanced Settings.
  10. Click Edit.
  11. Turn off Set Automatically checkbox.
  12. In the DNS field, enter Hola Premium DNS Proxy server IP from the following list and click Connect.
    Select the closest server to your physical location.
  13. Your TV will now test the connection. Click Complete to complete the set up.
  14. Start your streaming application and login. It might take a little longer that normal for the login to complete.
  15. If you had problems, unplug your TV from power, then try again.
  1. Make sure you signed out from all your video streaming applications!
  2. On your TV remote control, press the Setup / Settings / Manu button.
  3. In the menu, select Network.
  4. Click Network connection.
  5. Click Custom.
  6. Choose your connection type (Ethernet, Wireless or TV as Access Point).
  7. In IP address/DNS settings window, highlight DNS setting mode row and select Manual.
  8. Highlight DNS row and enter Hola Premium DNS Proxy server IP from the following list.
    Select the closest server to your physical location.
  9. Start your streaming application and login. It might take a little longer that normal for the login to complete.
  10. If you had problems, unplug your TV from power, then try again.
  1. Make sure you signed out from all your video streaming applications!
  2. On your TV remote control, press the Options button.
  3. Scroll right and select Setup.
  4. Scroll right and down to select Network settings.
  5. Enter Network configuration section and select Static IP.
  6. In the Static IP configuration section, enter DNS 1 for editing.
  7. Put Hola Premium DNS Proxy server IP from the following list to DNS 1 field.
    Press OK button on TV remote to save changes.
    Select the closest server to your physical location.
  8. Select the second closest server and put it to DNS 2 field, press OK on TV remote control to save changes.
  9. Start your streaming application and login. It might take a little longer that normal for the login to complete.
  10. If you had problems, unplug your TV from power, then try again.

  1. Make sure you signed out from all your video streaming applications!
  2. Press Menu on your Samsung Smart TV remote control.
  3. From this settings menu scroll down to Network.
  4. Select Network Settings.
  5. Your device will now test your Internet connection and display the result and the network type: wired or wireless. Press Start.
  6. Select IP Settings.
  7. In the DNS Settings box, enter the Hola Premium DNS Proxy server IP from the following list.
    For best performance, choose server that is closest to your location.
  8. Press OK. Your device will test the connection again. Now, press Next to save and exit.
  9. Hold the power off button on the remote for 5 seconds. This shuts down the tv and all running apps, making sure that your location is reset correctly.
  10. Turn on the TV, start your streaming application and login. It might take a little longer that normal for the login to complete.
  11. If you still have problems, unplug your TV from power, then try again.
  1. Make sure you signed out from all your video streaming applications!
  2. Press the Home button on the remote control.
  3. Scroll down to Settings and select Network.
  4. Select Network Set-up.
  5. Click Set-up network connection.
  6. Click Custom.
  7. Choose Wired Set-up or Wireless Set-up depending on how your TV is connected to your home network.
    If selecting Wireless, you will be required to select your network and enter your Wi-Fi password.
  8. On the IP Address Setting screen, select Manual.
  9. Scroll down to Primary DNS row and enter Hola Premium DNS Proxy server IP from the following list.
    Select the closest server to your physical location.
    Then enter second closest server to the Secondary DNS row.
  10. After entering the DNS, scroll right on the remote control.
  11. On the Do you want to use a proxy server?, select No.
  12. Scroll right on the remote control twice and click Save & Connect.
  13. Click Quit Network Setup.
  14. Select Refresh Internet Content.
  15. The TV will now go through 3 stages to update the Internet Content. Once completed, a confirmation message will be displayed on screen.
  16. Start your streaming application and login. It might take a little longer that normal for the login to complete.
  17. If you had problems, unplug your TV from power, then try again.
  1. Make sure you signed out from all your video streaming applications!
  2. Press Menu on your TV remote control.
  3. Select Preferences.
  4. Select Network Setup.
  5. Select Advanced Network Setup.
  6. Select DNS Setup.
  7. Set Auto Setup to Off.
  8. Scroll down to Primary DNS Address row and enter Hola Premium DNS Proxy server IP from the following list.
    Select the closest server to your physical location.
    Then enter second closest server to the Secondary DNS Address row.
  9. Exit setup and restart your TV.
  10. Start your streaming application and login. It might take a little longer that normal for the login to complete.
  11. If you had problems, unplug your TV from power, then try again.
  1. Open System Preferences
  2. Click on Network under Internet & Wireless
  3. Select the network (Wireless or Ethernet) your Mac is connected.
    For example, if your mac is connected through wireless network, make sure to select AirPort.
    Then click on Advanced.
  4. Click on DNS on the top section. Then click on the DNS Server IP and remove it with the - (minus) button below.
    Then click + (plus) button below to add DNS Proxy IP addresses on the next step.
  5. Fill DNS Server IPs

    Click on + button on the bottom left side of the screen to enter DNS Server IP. You will find IPs below.
    Click on + button again and type the 2nd DNS Server IP.

    Use the closest server to your physical location as Primary. Then select the 2nd closest server to your physical location as the Secondary server.
    You are now set. You can now log in to your your control panel, activate your IP address and verify that the setup is correct.

Attention

  • If your router's IP address change, the service will stop working. This is because we rely on your external IP address (WAN) for authentication. In case of problems, always go to your control panel, which will re-register your external IP - you can do this from any device on your home network (PC/Mac/SmartTV built-in browser etc). Our system will automatically refresh your new IP in our database and your DNS VPN will work again.
  • Always ensure your TV is using the most recent firmware available.
  • Your DNS configuration should only include DNS IP addresses from the list above.
  • Restart your TV console computer and router after changing your DNS IPs. This will make sure that you will receive fresh results from the new DNS server you selected.

Testing SmartTV router with Hola Premium DNS Proxy


Open this page with a browser on your .

Testing... Your DNS is configured properly. Your DNS is not configured properly.

Note: BBC iPlayer and VUDU only work on TV models that are sold in the UK and US respectively. As such they might not stream video, even when Hola Premium DNS Proxy works well for other apps on the same TV.

Make sure that you have restarted your device and the steps above were properly finished.

Thank you!